Collection Certifications Offers a Full Suite of Collector Training!
What Every Collector Needs to Understand About The Fair Debt Collection Practices Act + Reg F – ($149)
What Every Collector Needs to Understand About The Fair Credit Reporting Act – ($39)
What Every Collector Needs to Understand About The Telephone Consumer Protection Act – ($39)
What Every Collector Needs to Understand About HIPAA – ($39)
What Every Collector Needs to Understand About The Servicemembers Civil Relief Act – ($39)
What Every Collector Needs to Understand About Banking System Regulations – ($39)
What Every Collector Needs to Understand About Consumer Complaint Handling – ($39)
What Every Collector Needs to Understand About Unfair, Deceptive, or Abusive Acts or Practices and The Equal Credit Opportunity Act – ($39)
Collection Certification & Training (CCAT) – ($99)
Collector TRAINING AND CERTIFICATION
About The FDCPA Course
Today’s compliance environment demands a comprehensive approach to make sure every consumer interaction is conducted by a trained professional operating under strict guidelines.
After all sections have been successfully completed, there is an 80-question final exam. Once the final exam has been successfully completed, the student is issued a personalized certificate. Want a sense of how the course "feels"? take a look at Section 801/802 below.
FDCPA Section 802
Congressional Findings and Declarations of Purpose
Get your collectors trained and certified, and they'll have more confidence speaking with consumers.
Frequently Asked Questions
Yes! When you take any of our courses, you are granted access to all materials. That access won’t go away after the course has been completed. You’ll be able to log in and review the materials and your tests, or download your certificate anytime you wish.
Our pricing is listed with the course descriptions at the top of this page. You will be prompted to pay by credit card any time you enroll new students, or we can invoice you (call us to discuss this option). The course is a one-time payment and the daily test questions are billed monthly. We accept Mastercard, Visa, Discover, and Amex. Payment is expected prior to course access being granted.
Yes, a unique certificate is automatically issued upon the successful completion of the final exam. Both you and your students will be able to view and print their certificates on demand.
Yes! Come and go as you please. Their progress will be retained and they can pick up right where they left off.
The FDCPA course has 11 modules, each containing several short videos discussing those sections of FDCPA/Reg F and a short quiz, followed by a final exam.
The CCAT course has four sections (Rules & Guidelines, Telephone Calls, Excuses, and Negotiations), each with a video and a quiz, followed by a final exam.
The rest of the courses each have one video, followed by a final exam.
After passing the final exam, a certificate is issued for that course.
You would set up a free admin account first, then purchase as many enrollments as you need from inside your account. It is all very straightforward. If you have more than 3 students to enroll, you will benefit from our volume pricing.
The concept is simple – we help you reach every collector every day with a compliance testing process. They have a daily test question pushed from our FDCPA database (by email or through one of our collection software partner integrations). Each answer is tracked, and you begin building a file from day one of your compliance process that can be shared with clients, prospective clients or regulators.
There is no such thing as a government-recognized collector certification. However, the CFPB and FTC have made it very clear that they expect professional training for the employees of companies communicating with consumers about debt. We serve hundreds of collection agencies, law firms, debt buyers and creditors with that professional level of training at a very low cost.
RESOURCES
The FDCPA Certification course is widely recognized as one of the best resources for continuing legal education in the debt collection, creditor, and legal arenas.
Collection Certifications has been approved as an RMAi “Authorized Education Provider” for the course What Every Collector Needs to Understand about FDCPA + Reg F, good for 4 credit hours towards RMAi Certification.
What Every Collector Needs to Understand about FDCPA + Reg F has been approved by the Texas State Bar for 2 credit hours, including .5 hours of ethics credit. It is course #174204004.
Contact Us
Your decision to incorporate training and testing into your collector’s routine is a sound one. If you have any questions or would like some help to get signed up, please fill out the form on this page or call us at (877) 99-FDCPA